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Privacy Policy

  • We respect your privacy and will take all reasonable measures to protect it.
  • Should you decide to register as a user on the website, we may require you to provide us with personal information which includes but is not limited to –
    • your name and surname;
    • your email address;
    • your physical address and
    • your mobile number
  • We will not, without your express consent:
    • use your personal information for any purpose other than as set out below:
      • in relation to the ordering, sale and delivery of Goods;
      • to contact you regarding current or new Goods or services or any other goods offered by us (unless you have opted out from receiving marketing material from us);
      • to inform you of new features, special offers and promotional competitions offered by us (unless you have opted out from receiving marketing material from us);
      • to improve our product selection and your experience on our website by, for example, monitoring your browsing habits, or tracking your sales on the website; or
      • disclose your personal information to any third party other than as set out below:
        • to our employees and/or third party service providers who assist us to interact with you via our Website, email or any other method, for the ordering of Goods or when delivering Goods to you, and thus need to know your personal information in order to assist us to communicate with you properly and efficiently;
        • to law enforcement, government officials, fraud detection agencies or other third parties when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report or support the investigation into suspected illegal activity, or to investigate violations of these Terms and Conditions;
        • to our service providers (under contract with us) who help with parts of our business operations (courier service, fraud prevention, marketing, technology services etc). However, our contracts dictate that these service providers may only use your information in connection with the services they perform for us and not for their own benefit;

INTELLECTUAL PROPERTY RIGHTS 

  • Copyright and all intellectual property rights in all materials, texts, drawings and data made available on this website (collectively “the materials”) are owned by No-Problem Africa alternatively, No-Problem Africa is the lawful user thereof and is protected by both South African and international intellectual property laws. Accordingly, any unauthorized copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of such material or any component thereof will constitute an infringement of such copyright and other intellectual property
  • The deeming provisions of the ECT Act are excluded to the extent that no message shall be deemed to have been received by us unless we acknowledge receipt thereof in writing. This does not detract from the fact that if the Customer submits an order more than once the Customer may have concluded a double transaction for which the Customer will be liable and that a transaction will only be deemed to have been concluded between the Customer and the Company on delivery/collection of the product.

LIMITATION OF LIABILITY 

  • No-Problem Africa cannot be held liable for any inaccurate information published on the website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or wilful misconduct of No-Problem Africa , its employees, agents or authorised representatives. You are encouraged to contact us to report any possible malfunctions or errors.
  • NO-PROBLEM AFRICA SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, THE WEBSITE OR THE CONTENT CONTAINED IN THE WEBSITE; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR UNLAWFUL ACTIVITY ON THE WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.
  • YOU HEREBY INDEMNIFY NO-PROBLEM AFRICA AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE AND/OR ANY LINKED THIRD PARTY